Free Shipping On Orders Over US$40

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FAQ

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are securely processed to ensure your payment details are safe.

Yes! We offer Free Shipping on All Orders. No hidden fees—just beautiful jewelry delivered straight to your door!

Once your order ships, you’ll receive a tracking link via email. You can also track your order on our order tracking page anytime.

If you notice a mistake in your address, contact us immediately at [Your Support Email]. We can update your details before your order ships, but we cannot make changes once it has been dispatched.

We want you to love your jewelry! If you’re not satisfied, we accept returns within 30 days of delivery. Items must be unused and in original packaging. Read our full [Return Policy] for details.

At this time, we do not offer exchanges. If you need a different item, you’ll need to place a new order and return the original item for a refund.

Processing Time: 1-3 business days.

Shipping Time: Typically 7-15 business days, depending on your location.

We will provide a tracking number once your order ships so you can monitor its progress.

Some pieces are water-resistant, but to extend the life of your jewelry, we recommend avoiding prolonged exposure to water, perfume, and sweat. Always store your jewelry in a dry place when not in use.

We process orders quickly, but if you need to cancel, please contact us within 12 hours of placing your order. Once shipped, orders cannot be canceled.

We’re happy to help! You can reach us at:
Email: [customerservice@skinngallery.com]
Live Chat: Available on our website
Social Media: DM us on Instagram or Facebook

Yes! Our jewelry comes in elegant packaging, perfect for gifting. You can also add a personalized gift message at checkout.

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